Support

Last updated: 29 August 2026

Need help with FireWithin? Start with the FAQ — it covers most questions about streaks, tasks, flames, ranks, and subscriptions. If you can't find what you're looking for, reach out to us directly below.

Contact us

Email us at support@firewithin.app and we'll get back to you as soon as we can — usually within a few business days. Include your device type (iOS/Android) and, if it's a bug, the app version and what you were doing when it happened.

You can also join our Discord to ask questions, share feedback, or talk with other people building their streak.

Reporting a bug

To help us fix it faster, please include:

• What you expected to happen, and what happened instead
• Your device model and OS version
• Screenshots or screen recordings, if possible
• Whether it happens every time or only sometimes

Account & data

For sign-in issues, syncing problems, or to request access to or deletion of your data, see our account deletion page or email support@firewithin.app directly. See our Privacy Policy for how your data is handled.

Subscriptions & billing

Subscriptions are billed and managed through the Apple App Store or Google Play, not by us directly. To cancel, change, or get a refund for a subscription, use your App Store or Google Play account settings — we're not able to process payments or refunds ourselves. See our Terms of Service for details.

Feature requests

Have an idea for FireWithin? We'd love to hear it — send it to support@firewithin.app or share it in our Discord.